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Attending to claims promptly, handling them expeditiously through reputed & well known  loss adjusters.

New India’s claim philosophy is to settle claims in an equitable and fair manner.

We deal with claims with empathy, understanding and appreciation of your situation.


  • ● Report your loss to your insurance broker
  • ● Ensure you have your current policy and Schedule of Insurance handy
  • ● Report any loss of theft/ burglary or a malicious damage to your property to the Police.
  • ● Full details of the incident /loss to be reported with a completed claim form

Please do not delay in contacting your insurance broker as soon as you are aware of a possible claim/loss, even if all the above information is not immediately available.

Our Complaints Procedure

We at NEW INDIA ASSURANCE wish to provide you with excellent customer service you expect from us. Our customer / policyholder’s satisfaction is extremely important to us and we wish to resolve all problems and complaints to your satisfaction quickly and effectively.